Online Dispute Resolution

House of Afangaro B.V.informs its consumers that in order to settle a dispute generated by a contract of sale finalised online out of court, and without any detriment to the consumer's right to gaining access to the protection of the judiciary system, it is possible to submit an online complaint on the European platform for online dispute resolution (ODR) at the following address http://ec.europa.eu/consumers/odr/, in compliance with the provisions of (EU) Regulation No. 524/2013 of the European Parliament and Council of 21 May 2013 regarding resolution of online consumer disputes.